Privacy Policy

At Content on Easy Mode, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this privacy policy carefully. By using our service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you create an account or use our service, we may collect:

• Account Information: Name, email address, and profile picture (if you sign in with Google)
• Payment Information: Billing details processed securely through a PCI-compliant payment processor (we don't store your full card number)
• Usage Data: Information about how you use our service, including extractions performed

Content You Provide

When you use our content extraction service:

• Transcripts: Text content you submit for analysis
• Audio Files: Audio files you upload for transcription (processed and not permanently stored)
• Extracted Content: The content ideas generated from your submissions

Waitlist Information

If you join our waitlist, we collect your email address and optionally your first name to notify you about our launch and send occasional product updates.

How We Use Your Information

• To provide and maintain our service
• To process your content extraction requests
• To send you service-related communications
• To send marketing communications (only if you opted in)
• To improve and personalize your experience
• To detect and prevent fraud or abuse
• To comply with legal obligations

Data Sharing & Third Parties

We do not sell your personal information. We may share data with:

• Service Providers: Companies that help us operate (e.g., cloud hosting, payment processing, email delivery)
• AI Processing: Your content is processed using AI services to generate content ideas. This data is not used to train AI models.
• Legal Requirements: When required by law or to protect our rights

Categories of Service Providers

• Cloud Infrastructure: Secure hosting and data storage
• Authentication Services: Secure account management
• Payment Processing: Secure payment handling (PCI compliant)
• AI Processing: Content analysis and generation
• Email Services: Marketing and transactional communications

Your Rights

You have the right to:

To exercise any of these rights, please contact us at privacy@contentoneasymode.com or use the self-service options in your account settings.

Data Retention

• Account Data: Retained while your account is active, deleted upon request
• Extraction History: Retained based on your plan (14 days to 12 months), can be deleted anytime
• Audio Files: Processed and deleted immediately after transcription
• Waitlist Data: Retained until you unsubscribe or we launch
• Logs: System logs retained for 30 days for security purposes

Security

We implement industry-standard security measures to protect your data:

• All data transmitted over HTTPS/TLS encryption
• Data encrypted at rest in our databases
• Access controls and secure authentication
• Regular security audits and monitoring
• PII masked in production logs

International Data Transfers

Your data may be transferred to and processed in the United States where our servers are located. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we will notify you via email.